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BART Kiosk Interface (Week 1)

Updated: Oct 1, 2018

Our Challenge is to Redesign The Bay Area Bart ticketing and Clipper card kiosk interface.

This week we visited one of the main bart station in San Francisco which was the Civic Center Station. We spend many hours looking at people rushing in to the station, buying a ticket or adding values to their clipper cards, and passing the gates to catch the BART.

Sketches of people around the station

Task Charts of BART Kiosks

Hierarchy Diagram of Kiosks

4-up Customer Profile

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